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Escalade 2.10.7 does not delete the previous group when assigning a new one #492

Description

@jmbrvmr

GLPI 11
Escalade 2.10.7

Configuration:

  • Remove old group assignment on new assignment: Enabled

Issue:
When assigning a new technical group to a ticket, the previous assigned group is not removed.

Expected behavior:
The previous group should be automatically removed from the ticket assignment.

Additional information:

  • This worked as expected in previous versions.
  • No escalation history/event seems to be recorded.
  • Ticket ends up assigned to multiple groups.
  • Attached configuration

configuration.docx

Activity

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